1. Introduction
RiaTea Private Limited RiaTea, operates the website www.riatea.com By visiting or using any part of the Site—including purchasing products, creating an account, or browsing—you agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, and any additional guidelines we post for specific features. If you disagree with any part of the Terms, please do not use the Site.
2. Site Availability
A. We may suspend, withdraw, or restrict all or part of the Site for maintenance, upgrades, or other reasons at any time without notice.
B. Content, prices, and functionality can change without prior announcement.
C. We reserve the right to disable or terminate your access—without notice—if, in our sole opinion, your use is unlawful, unauthorised, or violates these Terms.
3. Your Status
By placing an order, you confirm that:
- You are at least 18 years old; and
- You are legally able to enter binding contracts.
4. Formation of Contract
A. After you submit an order, we’ll email an acknowledgement. This is not acceptance.
B. A binding contract forms only when we email a Dispatch Confirmation stating that the products have shipped.
C. Each Dispatch Confirmation covers only the items listed in it. Items not confirmed remain unaccepted until a separate Dispatch Confirmation is issued.
5. Payments
You must use a payment method authorised for your personal use. Any fraudulent use is your sole responsibility.
6. Intellectual Property
All trademarks, logos, text, graphics, and software on the Site belong to RiaTea or its licensors. Unless we give prior written consent, no licence is granted to copy, reproduce, or use them for any purpose.
7. External Links
Links to third-party sites are provided for convenience only. We do not endorse or control those sites and accept no liability for any loss or damage arising from their use. If you wish to link to RiaTea.com, please email legal@riatea.com for written permission.
8. Acceptable Use
You agree not to upload, post, or transmit any content that is unlawful, defamatory, harassing, obscene, harmful, or otherwise objectionable. You indemnify RiaTea against any claims, losses, or damages resulting from such content.
9. Returns & Refunds
Defective items returned in their original, unopened state will be refunded in full, including standard return shipping.
Used or opened items are not eligible for refunds.
Approved refunds are processed via bank transfer within 7–10 business days of our confirmation email.
10. Disclaimer & Limitation of Liability
The Site and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, RiaTea is not liable for any direct, indirect, incidental, or consequential losses arising from your use of—or inability to use—the Site.
11. International Use
We make no representation that the Site’s content is appropriate outside India. If you access the Site from other jurisdictions, you do so at your own risk and are responsible for compliance with local laws.
12. Non-Commercial Use
You may use the Site only for personal, non-commercial purposes. Reproduction or redistribution of any content for commercial gain is strictly prohibited.
13. Account Registration
You must ensure all registration information is accurate and kept up to date. Notify us promptly at support@riatea.com if any details change. We may modify registration requirements at any time.
14. General Legal Terms
Entire Agreement: These Terms constitute the entire agreement between you and RiaTea regarding the Site.
Changes: We may revise the Terms at any time, and the updated version will apply once posted.
Severability: If any provision is held unenforceable, the remaining provisions remain in effect.
Assignment: We may assign or transfer our rights and obligations without notice.
Governing Law: These Terms are governed by the laws of India. Courts in [Your State], India have exclusive jurisdiction over all disputes.
Questions?
Please email legal@riatea.com with any questions or concerns about these Terms.